Legal & Privacy Policy

Your Privacy Matters

We respect your privacy the same way we respect your personal journey. Any information you share is handled with care and in accordance with professional ethics and federal privacy laws, including HIPAA (Health Insurance Portability and Accountability Act).

HIPAA & Client Information

If you're a client, your Protected Health Information (PHI) is never stored on this website. All clinical communication happens through our secure, encrypted client portal — SessionsHealth. Please use that portal for scheduling, paperwork, and messages.

Important: Email and contact forms should be used only for general inquiries—never for clinical questions, emergencies, or sharing private health information.

What We Collect on This Website

• Basic visitor analytics (e.g., page views, browser type, time spent on pages)
• Any details you choose to submit via a contact form

This helps us improve the website experience and understand what visitors find helpful. We never sell or share your personal information.

Cookies & Analytics

We may use cookies (small data files stored on your device) and Google Analytics to understand general website trends and improve user experience. You can disable cookies in your browser settings at any time. We never sell or trade your data.

Third-Party Tools

To keep our digital home running smoothly, we use trusted partners:

• Google Analytics – anonymous site statistics
• SessionsHealth – secure, HIPAA-compliant client portal and electronic health records
• WordPress & plugins – website design and functionality

Each service maintains its own privacy policy and security standards.

Security & Boundaries

We maintain reasonable safeguards to protect your information, but no online system is 100% secure. To keep your information safe, please avoid sharing private or clinical details outside the secure SessionsHealth client portal.

Website Disclaimer

The information on this site is for educational and informational purposes only. Viewing content or contacting us through this website does not create a therapist–client relationship with Youniversal Counseling or Felicia Moore, LPC.

Nothing here should be taken as therapeutic advice, diagnosis, or treatment. For personalized mental health support, please reach out directly through our client portal or schedule a consultation session.

While we aim to keep all information current and accurate, this website is provided "as is." We make no guarantees about completeness or accuracy and cannot be held responsible for actions taken based on content found here.

Terms of Use

Using Our Content

All text, images, logos, and materials on this site belong to Youniversal Counseling unless otherwise credited. You may link to or reference our content with proper attribution, but please don't copy, reproduce, or distribute full sections without written permission.

Good-Faith Use

Please use this website only for lawful purposes and in ways that don't disrupt others' experience or access. Hacking, scraping, automated data collection, or unauthorized reuse of materials is strictly prohibited.

Links to Other Sites

Sometimes we include links to outside resources for your benefit. They're provided for convenience and educational purposes — we don't control their content, privacy practices, or accuracy.

Limits of Liability

By using this website, you agree that Youniversal Counseling and Felicia Moore, LPC, are not liable for any damages, losses, or consequences resulting from your use (or inability to use) this site or its information.

Policy Updates

As technology, regulations, and best practices evolve, these terms may be updated. The most current version will always appear on this page with a new effective date at the top.

Professional Credentials & Licensing

Questions or Concerns?

If you have questions about this page or how your information is used, please reach out: